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When the 60-day period startsWhat records to keepVerify current return requirementsSeller guarantee graphicCurrent purchase page
When the 60-day period startsWhat records to keepVerify current return requirementsSeller guarantee graphicCurrent purchase page
When the 60-day period starts
The current seller policy says the period starts on the day the package is delivered, not merely when you place the order. Use your carrier tracking information to document the delivery date.
What records to keep
- Order confirmation
- Delivery tracking
- Merchant or processor information
- Any return authorization or support messages
- Return tracking if you send products back
Verify current return requirements
Refund procedures can change. Read the current policy before mailing anything back, including what must be returned, the return address and whether return shipping is your responsibility.
Seller guarantee graphic
Current purchase page
Guarantee language should be verified with the purchase terms that apply to your order.
Check Current Terms →